Q: What is your return policy?
A: We want you to love your gear! If you receive a defective or damaged item, please contact us immediately so we can make it right. Because our items are made-to-order, we cannot accept returns for choosing the wrong size, so please double-check the size guide before ordering.

First-Time Fit Guarantee
We know buying clothes online can be tricky. That's why we offer a one-time "Fit Guarantee" for new customers. If your first item doesn't fit, simply email us at info@hoplondesigns.com within 14 days. We will ship you a new size for free—no need to return the original!

Q: Do you offer custom designs?
A: We love creativity! If you have a specific idea for a PA Dutch or Sci-Fi custom design, feel free to Contact Us. While we can't fulfill every request, we are always looking for inspiration for our next collection.

Q: How much is shipping?
A: We offer Free Shipping on all items storewide! There are no hidden fees at checkout—the price you see is the price you pay.

Q: How long will it take to get my order?
A: Since we print each item especially for you, please allow 2–5 business days for order processing and printing. Once shipped, delivery typically takes an additional 3–5 business days depending on your location.

Q: How do the shirts fit?
A: We generally use standard unisex sizing that fits true to size. If you prefer a looser, baggy fit (great for that streetwear look), we recommend sizing up one size. Please check the Size Chart on every product page for exact measurements.

Q: How should I wash my printed tees?
A: To keep your designs looking fresh and prevent fading, we recommend washing your shirts inside out with cold water. Tumble dry on low heat or hang dry for best results. Avoid ironing directly on the design.

Q: How are your shirts printed? (Will the design peel off?)

A: We use high-quality Direct-to-Garment (DTG) printing technology. Unlike cheap iron-ons or thick vinyl that sit on top of the shirt, our process uses eco-friendly, water-based inks that are sprayed directly into the fabric fibers.

Soft Feel: You won't have that heavy, "sweaty plastic" feeling on your chest.

Vintage Look: The print is breathable and moves with the shirt.

Durability: Because the ink binds with the cotton, the design won't crack or peel off after a few washes.

Q: How should I wash my printed tees?

A: To keep your DTG prints looking vibrant for years, follow these simple rules:

Flip it: Always turn the shirt inside out before washing. This prevents other clothes from rubbing against the design.

Keep it Cold: Wash with cold water on a gentle cycle. Hot water can break down the ink over time.

No Bleach: Never use bleach or harsh detergents.

Dry Low: Hang drying is best, but you can tumble dry on low heat. High heat is the enemy of cotton and ink!